Let's make your
next step easier.
A question, an idea, or something that needs our attention? Tell us how we can help.
Support for the small questions.
And the bigger possibilities.
Before you
press send.
A few answers to the questions we often need to resolve.
I paid, but my listing or advert isn't active.
Allow time for the payment provider to confirm the result. If you were charged, avoid paying again immediately. Send us your account email, listing or advert details, provider and payment reference. Do not include card details or a mobile money PIN.
Can you help with a purchase from a seller?
Contact the seller first about availability, delivery or returns. TradeInForeign provides the marketplace and communication tools; buyers and sellers agree their own transaction. If you suspect fraud or misleading content, share the listing link with our team.
How do I promote my business?
Visit Advertise With Us to compare flyer and banner plans. You can upload your artwork and choose a campaign period through the advert form.
How can I request a correction or deletion of my data?
Email info@tradeinforeign.com with the account email and your request. We may need to verify that the account belongs to you. Our Privacy Policy explains how information is handled.